{"id":18,"date":"2023-10-03T11:35:14","date_gmt":"2023-10-03T03:35:14","guid":{"rendered":"https:\/\/dlispa.com\/?page_id=18"},"modified":"2026-04-19T17:30:36","modified_gmt":"2026-04-19T09:30:36","slug":"terms-and-conditions-refund_returns","status":"publish","type":"page","link":"https:\/\/keystore24.com\/es\/terms-and-conditions-refund_returns\/","title":{"rendered":"T\u00e9rminos y condiciones"},"content":{"rendered":"
\n

Resumen<\/span>
\nDLISPA vende principalmente dispositivos electr\u00f3nicos y hardware t\u00e9cnico. Las condiciones de devoluci\u00f3n se aplican a productos f\u00edsicos, salvo que se indique lo contrario en la descripci\u00f3n del producto.

\n\nNuestra pol\u00edtica de reembolsos y devoluciones tiene una duraci\u00f3n de 30 d\u00edas. Si han pasado 30 d\u00edas desde la entrega, no podremos ofrecer un reembolso completo ni un cambio. Para poder realizar una devoluci\u00f3n, el art\u00edculo debe estar sin usar y en las mismas condiciones en las que lo recibiste. Tambi\u00e9n debe estar en su embalaje original.

\n\nAlgunos tipos de productos est\u00e1n exentos de devoluci\u00f3n. No se pueden devolver productos perecederos como alimentos, flores, peri\u00f3dicos o revistas. Tampoco aceptamos devoluciones de productos \u00edntimos o de higiene, materiales peligrosos o l\u00edquidos o gases inflamables.

\n\nArt\u00edculos adicionales no retornables:

\n\n\u2013 Tarjetas regalo
\n\u2013 Productos de software descargables
\n\u2013 Algunos art\u00edculos de salud y cuidado personal

\n\nPara completar la devoluci\u00f3n, necesitamos un recibo o comprobante de compra.
\nPor favor, no env\u00edes tu compra de vuelta al fabricante.
\nExisten ciertas situaciones en las que solo se conceden reembolsos parciales:

\n\n\u2013 Libros con signos evidentes de uso
\n\u2013 CD, DVD, software o videojuegos que hayan sido abiertos
\n\u2013 Cualquier art\u00edculo que no est\u00e9 en su estado original, est\u00e9 da\u00f1ado o le falten piezas por razones ajenas a nuestro error
\n\u2013 Cualquier art\u00edculo devuelto m\u00e1s de 30 d\u00edas despu\u00e9s de la entrega

\n\nReembolsos<\/span>
\nUna vez recibida e inspeccionada tu devoluci\u00f3n, te enviaremos un correo electr\u00f3nico para notificarte que hemos recibido el art\u00edculo devuelto. Tambi\u00e9n te informaremos sobre la aprobaci\u00f3n o rechazo de tu reembolso.

\n\nSi se aprueba, tu reembolso ser\u00e1 procesado y el importe se aplicar\u00e1 autom\u00e1ticamente a tu tarjeta de cr\u00e9dito o al m\u00e9todo de pago original, en un plazo de 7 d\u00edas laborables tras la inspecci\u00f3n.

\n\nReembolsos tard\u00edos o no recibidos<\/span>
\nSi a\u00fan no has recibido tu reembolso, primero vuelve a comprobar tu cuenta bancaria.
\nDespu\u00e9s, contacta con la empresa de tu tarjeta de cr\u00e9dito, ya que puede tardar un tiempo en hacerse efectivo.
\nA continuaci\u00f3n, contacta con tu banco. A menudo hay un tiempo de procesamiento antes de que el reembolso aparezca reflejado.
\nSi ya has hecho todo esto y a\u00fan no has recibido tu reembolso, ponte en contacto con nosotros en info@dlispa.com.

\n\nArt\u00edculos en oferta<\/span>
\nLos art\u00edculos en oferta pueden devolverse bajo las mismas condiciones que los productos a precio normal.

\n\nCambios<\/span>
\nSolo reemplazamos art\u00edculos si est\u00e1n defectuosos o da\u00f1ados. Si necesitas cambiarlo por el mismo producto, env\u00edanos un correo electr\u00f3nico a info@dlispa.com y env\u00eda el art\u00edculo a:

\n\nDlispa Ltd.
\nFlat A2 15\/F, Hillier Commercial Building
\n65-67 Hillier Street
\nHong Kong

\n\nRegalos<\/span>
\nSi el art\u00edculo fue marcado como regalo al momento de la compra y enviado directamente a ti, recibir\u00e1s un cr\u00e9dito de regalo por el valor de la devoluci\u00f3n. Una vez recibido el art\u00edculo devuelto, se te enviar\u00e1 un vale regalo.

\n\nSi el art\u00edculo no fue marcado como regalo al comprarlo, o si la persona que hizo el regalo recibi\u00f3 el pedido para entreg\u00e1rtelo m\u00e1s tarde, el reembolso se enviar\u00e1 a dicha persona y esta ser\u00e1 informada de la devoluci\u00f3n.

\n\nDevoluciones de env\u00edo<\/span>
\nPara devolver tu producto, debes enviarlo a:

\n\nDlispa Ltd.
\nFlat A2, 15\/F, Hillier Commercial Building
\n65-67 Hillier Street
\nSheung Wan, Hong Kong

\n\nSer\u00e1s responsable de pagar tus propios costes de env\u00edo para la devoluci\u00f3n. Los costes de env\u00edo no son reembolsables.
\nDependiendo de tu ubicaci\u00f3n, el tiempo que tarde en llegar el producto intercambiado puede variar.
\nSi devuelves art\u00edculos de mayor valor, te recomendamos utilizar un servicio de env\u00edo con seguimiento o contratar un seguro de env\u00edo. No garantizamos la recepci\u00f3n del art\u00edculo devuelto.

\n\n\u00bfNecesitas ayuda?<\/span>
\nCont\u00e1ctanos en info@dlispa.com para cualquier pregunta relacionada con reembolsos y devoluciones.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

Overview DLISPA primarily sells electronic devices and technical hardware. Return conditions apply to physical products unless otherwise stated in the product description. Our refund and returns policy lasts 30 days. If 30 days have passed since delivery, we can\u2019t offer you a full refund or exchange. To be eligible for a return, your item must […]<\/p>\n","protected":false},"author":175,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-18","page","type-page","status-publish","hentry"],"blocksy_meta":[],"yoast_head":"\nTerms and Conditions - DLISPA Ltd.<\/title>\n<meta name=\"description\" content=\"Learn the Terms and Conditions of DLISPA Ltd. regarding product purchases, and returns. 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